Message From Compline – New Stuff Later in the Week 12/17/12

Greetings Everyone:
  • We remind you that Compline development development is iterative and ongoing so you are seeing a mix of new and old pages. We have made the decision to bring Members new features and play catch up on the old pages. We think the process of getting you a larger and better feature set is more important than cleaning up all of the old first. This look and feel upgrade is a step towards more cool stuff.
  • We will have a Quckcourse for Look and Feel available along with the release and Members will be provided the link
  • The 2013 X-Mods are now updating and we have tens of thousands more of them in the system. Our system updates within 1 hour of getting the data.
  • We fixed the issue with the Workers’ Comp Utilities X-Mod Calculator, so whew! Our bad.


So what new things do you have today that you didn’t have last week?
  • X-Mods
  • Major look and feel upgrad later in the week
Look and Feel Tips
Helpful Hint: Remember that as we upgrade all of our pages the new pages have the silver bar with function buttons along the top. Using those functions will help you.
Helpful Hint: Use the Print Button (instead of the print function on your browser) for a professional looking print.
Helpful Hint: Review the Quickcourse videos (sound optional) when you see a new feature – and especially on new tools – they will teach you how to use stuff and explain everything!
Helpful Hint: While sitting in a client or prospects office its easy to impress them by using your iPad or smartphone to lookup their X-Mod in Compline and email them the a personalized presentation print PDF which they will receive immediately in their email in color and be able to print along with your personal and company information…. all while you are in the room.
More Free Upgrades Coming Shortly
Workers’ Comp Utilities X-Mod Calculator is working well is still accessible to you from the “WCU” button on the left nav. We will have 2013 tables updated within a day or two of the rate decision. Remember that any data you put in stays in and is available for what if scenarios or future years calculations so you don’t have to enter claims or payrolls twice.
Workers’ Comp Utilities rewrite and major upgrade is underway and will be released after the look and feel release so it is consistent with the new system. If you subscribe to other X-Mod calculation systems you may want to hold your renewal until you see this major upgrade We expect it mid-January.
Toolbar We have some changes underway for the toolbar, which will make your life easier. It will be an automatic update when it happens.

Modwatch Downloads will be coming as full PDFs in the near future.

Bugs and Issues Fixed and Known
FIXED We fixed the issue with the X-Mod calculator, Workers’ Comp Utilities.
FIXED Rate Analysis report was having a display and rate issue when a deleted class was at the top. This has been resolved.
REQUEST We have had several requests to make the SRC work like the Carrier Rate Compare and only show the chosen carriers in the print. This is on our schedule.
KNOWN We have a known issue concerning large losses in the WCU. We have determined what the problem is and will fix it in the new WCU release.
KNOWN We recognize the issue with the timeouts occurring too quickly when there is inactivity. In the next major release we will increase the timeout from 20 minutes to 1 hour.
KNOWN We have some issue with the cookie sign in from the Toolbar, which we are also currently addressing.

KNOWN We are aware that some class descriptions are missing – we create our own rather than using the Bureau’s and will update when we get a chance

If you know of an issue or bug please call us or email us. We have not been getting many issue reports so we’re glad but want to make everything work for everybody. So call us!

As always, we want your ideas and are always more than happy to listen.

Dale Debber
For the whole Compline Team